Cancellation Policy

Order Cancellation

• Before Shipment: Orders can be canceled for a full refund if the cancellation request is made before the order is shipped. Contact our customer service team at info@blue18store.com to request cancellation.
• After Shipment: If your order has already been shipped, you will need to follow our return process once you receive the item. Refer to our Return and Refund Policy for detailed instructions.

How to Cancel

To cancel an order, please provide your order number and contact information. We will process your request promptly and confirm the cancellation via email.

Exceptions

• Custom Orders: Orders for personalized or custom items cannot be canceled once they are in production.
• Digital Products: Cancellations are not accepted for digital products once they have been delivered.

Refunds

Refunds for canceled orders will be processed within 7-10 business days to the original payment method.

Changes to the Policy

We may update this Cancellation Policy from time to time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated policy.

For any questions regarding our cancellation policy, please contact us at info@blue18store.com.