REFUND AND RETURNS POLICY

• Return Policy: Thank you for shopping with us. We want you to be completely satisfied with your purchase. However, if you need to return or exchange an item, we’re here to help.
• Return or Exchange Period: You can return or exchange your purchase within 5 days of receiving it. Please make sure to initiate the return or exchange process within this time frame.
• Unboxing Video Requirement: Please record an unboxing video while opening the parcel. This video is mandatory for raising any disputes or return requests.
• Product Eligibility: Return or exchange is available for selected products only. You can find return information on the product page on our website. Please note that the return policy of a product can be changed without prior notice.
• Self-Ship Option: If pick-up service is not available at your location, you will need to self-ship the product to our office address.
• Return/Exchange Charges: Return or exchange charges may apply on a case-by-case basis.

Note for Return:

• Items should be unused and unwashed for hygiene reasons.
• The product should have its original packaging and tags in place. Items without the original tags will not be accepted.
• Return or exchange requests that are not raised within the return period (refer to the product page) will not be accepted.

For any further queries or assistance, please contact our customer service team. We’re here to make your shopping experience as smooth as possible.